Terms and Conditions

Legal Information

Up Dog, LLC owns and operate this Website.  This document governs your relationship with http://www.updogtoys.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Unless otherwise noted, all design and content featured on http://www.updogtoys.com - including navigational buttons and images, artwork, graphics, photography, text, and the like are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Up Dog, LLC. All photos © Up Dog, LLC. All rights reserved.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and http://www.updogtoys.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Up Dog, LLC or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Up Dog, LLC and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

In order to contract with Up Dog, LLC you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Up Dog, LLC retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Up Dog, LLC or may in some cases be a third party. Where a contract is made with a third party Up Dog, LLC is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 (a) Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

 (b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

 (c) Payment 

Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Up Dog, LLC and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Up Dog, LLC's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Limitation of Liability

You agree that to the maximum extent permitted by law, Up Dog, LLC. shall not be liable for damages of any kind related to your use of or inability to access this website and that in no event will any claim for damages exceed the actual cost of your direct expense of damages that you incur. you agree that to the maximum extent permitted by law, Up Dog, LLC. shall not be liable for any indirect, incidental, special, consequential, or punitive damages for using or accessing this website. this limitation shall apply to damages resulting from any cause of action including negligence, strict or product liability, or misrepresentation even if we have been previously advised of the possibility of such damages.

Indemnity

You agree to indemnify, defend, and hold harmless Up Dog, LLC., its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees and expert witness fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Variation

Up Dog, LLC shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Up Dog, LLC. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Up Dog, LLC.

Termination

Up Dog, LLC. reserves the right to terminate or modify this agreement at any time. All provisions set forth in these Terms of Use shall survive termination.

 

How We Came Along...

Up Dog Toys - Modern and Minimalist Dog Toys - About Us

It started after my beloved furiends said goodbye.

Mui and Mulan were my best friends. They were always there; cheering and watching all my milestones and ups and downs as I matured. After their passing, I developed a strong fear that our memories would fade away as time goes by.

Looking for ways to solidify memories, a decision was made to build a company

A Company inspired by our memories and experiences

As beautiful fluffy furiends, Mui and Mulan enlightened opportunities to enhance our experiences together. Through our journey of designing and creating products, we have joined forces with Up Dog Toys to bring modern and innovative pet products that are designed for both beauty and functionality. Our shared mission is to create products that help strengthen the bond between pets and their owners and create happy memories that last a lifetime.

Up Dog Toys Owners

A family-run company by Fred, Calista, and Soondubu The Samoyed ☁️

Every pet should be celebrated, loved, and cherished! 🐾 Our passion blooms from the unconditional love and joy that pets bring into our lives.

"Until one has loved an animal, a part of one's soul remains unawakened." - Anatole France